Privacy Policy
Effective Date: March 5, 2024
ER2 Image Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us via SMS.
1. Company Information
ER2 Image Group
4350 Chandler Drive, Hanover Park, IL 60133
Email: [email protected]
Phone: 630-980-4567
2. Information We Collect
a) Information You Provide
We may collect the following information when you interact with us:
- Name, email address, phone number, and mailing address.
- Payment details when you make a purchase.
- Information submitted via forms (such as inquiries, applications, or service requests).
- SMS opt-in consent and mobile numbers if you subscribe to our text messaging service.
b) Information Collected Automatically
When you visit our website, we may collect certain technical information automatically:
- IP address, browser type, operating system, and referring/exit pages.
- Anonymous usage data via Google Analytics to improve website performance.
c) SMS Data Collection
If you opt into SMS messaging, we collect and store:
- Your mobile number and consent status for SMS communications.
- The messages exchanged between you and ER2 Image Group.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
3. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services.
- To send transactional updates, such as order confirmations and delivery notifications.
- To communicate via SMS, email, or phone as per your preferences.
- To enhance website functionality and security.
We do not sell or share personal information with third parties, except:
- If required by law enforcement or legal process.
- If necessary to prevent fraud or security threats.
4. SMS Terms & Conditions
By opting into our SMS communications, you agree to receive messages regarding:
- Order updates, deliveries, and customer service notifications.
- Appointment reminders and status updates.
- Job application notifications (if applicable).
- Promotional offers (if you opt in).
a) Message Frequency & Fees
- Message frequency may vary based on your activity (typically 5-10 messages per day).
- Message & data rates may apply—check with your carrier.
b) Opting Out & Assistance
- You may opt out of SMS messages anytime by replying STOP.
- For help, reply HELP or contact us at [email protected] or 630-980-4567.
For full details, please visit our SMS Terms & Conditions page.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. These include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Used to collect usage statistics (Google Analytics).
You can control cookie settings in your browser. Disabling cookies may impact site functionality.
6. Data Retention & Security
- We retain personal data only as long as necessary for its intended purpose.
- We implement reasonable security measures to protect against unauthorized access.
- While we strive to protect your data, no method of transmission over the internet is 100% secure.
7. Your Rights & Choices
You have the right to:
- Access and update your personal information.
- Request data deletion where applicable.
- Opt out of marketing emails (via the unsubscribe link).
- Opt out of SMS messaging by replying STOP.
To exercise these rights, contact us at [email protected].
8. Policy Updates & Contact Information
We may update this Privacy Policy periodically. The latest version will always be available at:
🔗 Privacy Policy
For questions, reach out to:
📧 Email: [email protected]
📞 Phone: 630-980-4567
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
